What is the consequence of confusing hint text for pre-filled fields?

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Confusing hint text for pre-filled fields can significantly lead to form abandonment because users may be unclear about what information is already filled in and what is required from them. When hint text is not distinct from pre-filled content, it can create uncertainty, which may hinder users’ understanding of the form’s requirements. As a result, users might think that they need to fill in pre-filled fields or misinterpret the instructions and grow frustrated, leading them to abandon the form rather than completing it. Clear and well-differentiated hint text is crucial in guiding users effectively through the completion of forms, ensuring a smoother experience that encourages form submission instead of abandonment.

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